Returns & Refunds Policy
At Alsop & Walker, we take great pride in the quality and condition of our cheeses.
If your order arrives damaged, faulty, or not in satisfactory condition, please notify us within 24 hours of receipt. You can contact us by:
- Email: info@alsopandwalker.co.uk
- Telephone: Monday to Friday, 8.30 am to 12.00 pm
To help us investigate any issues, please email photographs of the damaged or faulty goods. Once we have reviewed the information, we will work with you to resolve the matter promptly.
Please note that, due to the perishable nature of our products, cheeses cannot be returned for credit or exchange.