Privacy Policy
At Alsop & Walker Ltd, we are committed to protecting your privacy and ensuring that your personal information is handled securely and responsibly.
This Privacy Policy explains how we collect, use and protect any information that you provide when using our website.
We may update this policy from time to time by revising this page. We recommend checking this page periodically to ensure you are happy with any changes.
Information We Collect
We may collect the following information:
- Name
- Company name and job title
- Contact information, including email address and telephone number
- Address and postcode
- Preferences and interests
- Information relevant to customer surveys, enquiries and promotions
- Any other information you choose to provide to us
How We Use Your Information
We collect your information to better understand your needs and provide you with the best possible service.
This may include:
- Processing and fulfilling orders
- Managing your account and enquiries
- Internal record keeping
- Improving our products, services and website
- Sending information about new products, special offers and promotions (where you have chosen to receive these)
- Conducting market research
- Personalising your experience on our website
We may contact you by email, telephone or post regarding your orders, enquiries or marketing preferences.
Security
We are committed to ensuring that your information is secure.
We have implemented appropriate physical, electronic and managerial procedures to safeguard and secure the information we collect online and prevent unauthorised access, disclosure or misuse.
Cookies
Our website uses cookies to help improve your browsing experience.
Cookies are small files stored on your device that allow us to:
- Understand how visitors use our website
- Monitor website performance
- Improve website functionality
- Tailor content and services to customer needs
Cookies do not give us access to your computer or any personal information other than data you choose to share with us.
Most web browsers automatically accept cookies, but you can modify your browser settings to decline cookies if you prefer. Please note that disabling cookies may affect the functionality of some areas of the website.
Links to Other Websites
Our website may contain links to other websites.
Once you leave our website, we cannot be responsible for the protection and privacy of any information that you provide to other websites. We encourage you to read the privacy policies of any third-party websites you visit.
Controlling Your Personal Information
You may choose to restrict the collection or use of your personal information in several ways.
- Opt out of marketing communications at any time.
- Contact us if you wish to update or correct your information.
- Request details of the personal information we hold about you.
- Request that we remove your personal information where legally permissible.
We will never sell your personal information to third parties.
We may only share your information where:
- You have given permission for us to do so.
- We are required to do so by law.
- It is necessary to fulfil our contractual obligations.
Accessing Your Information
If you would like details of the personal information we hold about you, or believe any information we hold is incorrect or incomplete, please contact us:
Alsop & Walker Ltd
Coles Hall Barns
Five Ashes
Mayfield
East Sussex
TN20 6JJ
Email: info@alsopandwalker.co.uk
Telephone: 01825 831810
We will respond promptly and take reasonable steps to correct any inaccurate information.